Privacy Policy

By accessing, registering, and/or using this Website and the Services, you agree that:

• You are thirteen (13) years of age or older. Customers between the ages of thirteen (13) and eighteen (18) must have this Policy reviewed and approved by a legal guardian. Otherwise, they must discontinue use of the Website immediately.
• You have read and unconditionally accepted this Policy and the Terms, and agree to enter into a legally binding contract with us.
• Any data requested on the Website is necessary to provide you with optimal service.
• The data and information you provide may be visible to other users, customers, vendors, and the public.
• This Website may include links to third-party or vendor websites with different privacy policies. We are not responsible for those policies or any issues arising from them.
• We may modify or update this Policy at any time without prior notice. You are responsible for reviewing it regularly. Continued use of the Website constitutes acceptance of any changes.
• You may withdraw your acceptance of this Policy by deactivating your account and discontinuing use of the Website.

2. Collection of Data

We and our vendors may collect and process your data from the following sources:

• Registering an account on the Website
• Placing an order for services
• Submitting forms, enquiries, feedback, or reports
• Participating in surveys, promotions, or competitions (via Website, email, or social media)
• Communicating through customer service, calls, emails, or social platforms
• Technical data such as IP address, operating system, or browser type

3. Use of Data

3.1 We may use your data for the following purposes:

• To notify you about services, updates, or Website-related matters
• To customize services based on your preferences or interests
• To provide personalized search results, advertising, and promotions
• To fulfill third-party obligations related to services
• To improve services, Website functionality, and customer support
• To enhance overall customer experience

3.2 Your data may be stored and processed by us, vendors, partners, and third parties for purposes such as order fulfillment, payment processing, and customer support.

3.3 We retain your data only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

4. Disclosure of Data

We take reasonable steps to keep your data confidential and may disclose it only in the following cases:

• To affiliated or non-affiliated service providers for delivering services, under confidentiality agreements
• To meet obligations with third-party advertisers
• To comply with applicable laws in the United Arab Emirates, including fraud prevention and credit risk reduction
• In the event of a merger or acquisition, where data may be transferred as part of business assets

5. General

• Headings are for reference only and do not affect interpretation
• This Policy does not create any partnership or joint venture between parties
• If any part of this Policy is deemed invalid, the remaining sections remain enforceable
• Failure to enforce any rights does not constitute a waiver of those rights
• Customers may not transfer their rights or obligations under this Policy; we may assign ours to affiliates or third parties
• This Policy is governed by the laws of the United Arab Emirates, and disputes fall under the jurisdiction of Dubai courts
• Any notices or concerns must be submitted in writing through official channels